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Are you exceeding expectations?

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Are you exceeding expectations?

You are the CEO. People expect you to be their boss. They hope you will be something more.

People tend to have expectations of the CEO. CEOs tend to become CEOs because they are good at meeting those expectations. People expect the CEO to be clear, decisive, fair, and insightful. They expect you to take responsibility.

Their expectations have been shaped by their experiences. The people with whom they have worked, the people with whom they went to school, the books they have read, the movies they have seen, the other members of their families all inform their expectations of you. Their own personalities affect how they perceive what you do.

"People’s expectations are often not very realistic."

Many people will expect you, no matter what happens, to know what to do. You will stay calm and even-keeled in intense situations. You will know how to deal with a crisis. You will protect them from bad things happening.

Meeting these expectations would make you a good CEO in their eyes. There are, though, two significant challenges in this approach.

No one is perfect.

It is very challenging to meet these expectations every day, every time they rise to the surface. Very few people stay calm and are able to deal with every situation. Real people, including CEOs, become tired, or frustrated, or afraid.

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Greg Richardson
Greg Richardson
Contributor
Born in rural Wisconsin, Greg Richardson was raised to be very strategic. His life and work have been a voyage of discovery beyond anything he could have imagined. Greg is a recovering attorney and university professor. He has served as a criminal prosecutor, a legislative advocate, and an organizational leader. Greg has recruited, trained, and developed volunteers and staff members for a wide variety of companies. He brings his experience, focus, and sense of humor to each of his endeavors. Greg is also monastic, a lay person connected to a Benedictine hermitage in Big Sur, California.His experiences with monks have taught him the deep importance of working from a person’s, ad an organization’s core values and principles. Greg is a deeper, clearer listener. He knows the benefits of silence and reflection. In addition to balancing being monastic and strategic, Greg has a strong appreciation for the virtues of craft brewing. He is on a personal pilgrimage of craft breweries in Southern California, and he writes a monthly column about craft brewing for an online magazine. Greg now lives in Southern California.

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