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Apple's Lion Is a Resource and Security Nightmare

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Apple gets no love from IT Apple gets no love from IT

As the Mac starts to make inroads back into the enterprise, Apple faces a major problem -- one that roars like a Lion. Its current operating system is a disaster from an IT management perspective.

The Mac is back in the enterprise. Last year sales of Apple's flagship computer to business jumped substantially, growing 44 percent compared in Q3 with a paltry 5.3 percent increase for Windows machines, according to Needham & Co. Yet, its current operating system, known as Lion, is a disaster from a CIO's perspective. Most IT departments wisely wait before unleashing an operating system upgrade on their companies. In Lion's case, it would be wiser to leave it alone entirely. It's already been through numerous updates, now shipping as OS X 7.2.3. And the company already has announced its successor, Mountain Lion, likely to be called OS X 8. But, if Apple doesn't address some serious problems in Lion, it will be a nightmare for IT. Here's why.

Once deployed, Lion's current features likely will cause a spike in pricey help desk calls, increase security risks, and cause no end of user frustrations--all of which will burden the IT department. For those companies who were using the previous Apple OS, known as Snow Leopard, and have upgraded, the problems will be the most acute because the gratuitous changes made to the software will confuse users and undoubtedly hurt their productivity.

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