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Moves to the Cloud Can Spark Turf Wars

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Moving to the cloud involves various departments, may cause friction Moving to the cloud involves various departments, may cause friction

The decision to migrate company information-technology functions to the cloud or elsewhere is usually broken down as a set of specific cost-benefit calculations. However complicated the weighing of the startup savings and the longer-term returns involved in outsourcing IT, it at least appears to be a rational process.

The decision to migrate company information-technology functions to the cloud or elsewhere is usually broken down as a set of specific cost-benefit calculations. However complicated the weighing of the startup savings and the longer-term returns involved in outsourcing IT, it at least appears to be a rational process.

But for sure, turf battles and human egos also enter the picture. And they receive the focus in a study by Subrata Chakrabarty of the University of Nebraska and Dwayne Whitten of Texas A&M, recently revised.

For their research they break company executives into two camps: On the one hand are IT executives like the CIO and head of IT; and often opposing them, "business executives" -- aka CEOs, CFOs and COOs.

"Though business executives tend to attribute success to their own personal qualities, they tend to attribute failure to other causes," they write in their paper, published in IEEE Transactions on Engineering Management. "Under pressure due to their firm's poor performance, business executives often blame IT executives by labeling in-house IT as a cost burden."

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