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Digital world of work is forcing companies to radically change org structure and talent strategies

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Catering to the employee experience is a top priority for business and HR leaders
The balance of power continues to shift in favor of the employee, causing business and HR leaders to focus on enhancing the employee experience to help attract and retain top talent. Nearly 9 in 10 respondents (86%) rate challenges with corporate culture as "important" or "very important." In addition, 85% rate challenges with employee engagement as "important" or "very important."

To address these issues, new roles are emerging within the HR function such as "chief experience officer" and "chief listening officer," and companies are working on improving learning opportunities for all employees and closing the skills gap within the HR function. Four in 10 executives report their companies are ready to address the skills gap in HR – an increase of 25% since 2015. Moreover, people analytics is gaining speed to help improve this culture and engagement crisis. This year, the percentage of executives that believe they are fully capable of developing predictive models doubled from 4% in 2015 to 8% in 2016, indicating rapid growth in analytics as a core discipline within HR.

In terms of learning, forward-thinking organizations are putting the employee at the center and adopting new, open learning technologies. The percentage of companies that feel comfortable incorporating massive open online courses (MOOCs) into their learning platforms rose to 43% from 30% last year. In connection with the growing adoption of MOOCs, Deloitte, together with Columbia University's School of Professional Studies and Dean Jason Wingard, Ph.D., is collaborating on offering a MOOC later this year to help HR and business professionals deepen their awareness and knowledge of the topics in Deloitte's Global Human Capital Trends 2016 report.

"Signs of real innovative change and progress are evident in this year's report," said Jason Geller, principal, Deloitte Consulting LLP, and national managing director of the U.S. human capital practice. "HR teams are learning to experiment with new ideas; they are making significant steps to upgrade skills; and a new generation of younger, more business-savvy and technology-empowered people are entering the profession. All of this will lead to stronger, more globally competitive organizations." 

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