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Digital world of work is forcing companies to radically change org structure and talent strategies

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Technology and business disruption are fueling the demand for a "new organization"
The research clearly indicates that companies are overhauling their organizational structure and shifting away from hierarchical, functional business models toward cross-functional "networks of teams," in an effort to become more agile, collaborative and customer-focused. Despite the enormous interest in this shift, however, only 21% of business and HR executives feel expert at building cross-functional teams, and only 12% understand the way their people currently work together.

In addition, generational diversity is increasing as millennials with high expectations for personal growth, work side-by-side with baby boomers, many of whom are delaying their retirement. A new social contract, driven by demands for rapid career growth, flexible work arrangements and an increase in the number of contract and part-time workers, is dramatically changing the employer-employee relationship.

The new digital world of work is further fueling these changes. Almost three-quarters of executives (74%) have identified digital HR – the complete redesign of HR tools and services around digital technology – as a top priority. Forty-two percent of companies are redesigning their HR systems to support mobile, just-in-time learning and 59% are shifting their back-office HR systems to mobile in an effort to make them easier to use by employees.

"By empowering teams, creating a new management model, and developing a younger and increasingly inclusive leadership structure, organizations are reinventing themselves to innovate, compete and thrive."

Design thinking, a developing new discipline focused on employee-centric strategies, has emerged as a major new trend that is transforming companies' approach to managing, supporting and training their workforce. Looking beyond the focus on transactions and processes, companies are studying employees' behaviors to help develop interventions, applications and tools that are intuitive and easy to use, mitigate stress and boost their productivity. In fact, 79% of executives rank design thinking as a top priority for 2016.

 

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