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Finance & Ops

Where have all the good employees gone?

New research shows again that the “talent gap” is a serious problem; 45% of middle market firms identify as “biggest problem.” ... Full story

Customer satisfaction for e-business rises

Strong debut for Instagram; Pinterest and YouTube improve; NYTimes.com and FOXNews.com tie for reader satisfaction. ... Full story

Millennials know job-hopping looks bad, but they don’t care

New survey highlights millennial sentiment on career decisions and how this impacts their employers. ... Full story

Study: Despite perceived benefits of smartphone use in HR, uptake of HR apps lags

Improved workforce productivity, real-time decision-making and employee engagement cited among perceived benefits of smartphone use in HR. ... Full story

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Mid-Sized businesses show sharp increase in capital access

Optimism and financing success at highest level since 2012. ... Full story

Grexit or not? Which industries will lose in austerity?

Besides the financial sector, the Greek crisis could affect industries, such as shipping, automotive and textiles. ... Full story

Survey: Finance pros still rank safety as top corporate investment objective

56% of all corporate cash holdings are maintained in banks--the highest rate in 10 years. ... Full story

Resolving customer complaints isn't just about compensation

Survey says that speed and contrition matter most. ... Full story

Study: Employer-to-Employee communications directly impacts job satisfaction/engagement

Companies not keeping current with millennial and GenX technology trends. ... Full story

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